About Us

Decades of focus on clients

At TLD and CustomWorks, we take pride in focusing on the requirements and objectives of clients first, before we recommend any solutions. Since 1983, we’ve used this needs-first, relationship-based approach along with a clear vision of how unified IT and AV strategies can meet the needs of public and private businesses across Western Canada.

Unique integrated approach key to success

Our unique position in the marketplace comes from our ability to integrate the expertise of both TLD and CustomWorks into an approach that capitalizes on the ongoing convergence of both IT and AV technology solutions.

So, whether we’re addressing complex IT business needs or designing and installing an AV system in a renovated office or a new multi-family development, our integrated approach makes us a leader in innovative commercial solutions. By eliminating knowledge silos, we’ve developed an approach that enables us to serve all aspects of the ever-changing technology landscape.

TLD and London Drugs – here for the long haul

Like our parent company, London Drugs, we’ve developed a sterling reputation for both our IT and AV services in over 30 years of doing business. We’re both innovative and stable, thriving outside of the boom and bust cycle that can sometimes characterize other companies.

Our goal is simple: to be Western Canada’s premier, value-added service provider, offering unique integrated IT and AV solutions. We’re known for working with our clients every step of the way to consult, design, procure and install the AV/IT that they need to succeed in their operations.

Known for lasting relationships

Like London Drugs, we’ve established our success by building long-lasting relationships – that’s in our DNA. Our reputation is built on loyalty and longevity, not only with clients, but also with suppliers and employees. Benefits such as ongoing professional development and training along with the intangible benefit of becoming part of a large family have resulted in our employees returning that same loyalty to us, with many of them having been with us for 30+ years.

Whether you’re looking for assistance for your organization with:

IT Solutions/Services

AV Solutions/Services

For a quick look at a small sampling of our many successful projects, go to our Client Project Profiles.